Asia Analyst Support
Last updated: February 19, 2026

Welcome to Asia Analyst Support.
If you need help with account access, order workflow, notifications, or data synchronization, please contact us.

Contact
- Support Email: support@asia-pp.com
- Privacy Email: privacy@asia-pp.com
- Company: Asia Plastics
- Response Time: 1–2 business days

Before You Contact Support
Please include:
- Your work email used in Asia Analyst
- Device model and iOS version
- App version/build number
- A short issue description and screenshots

Common Issues

1) Sign-in problems
Asia Analyst supports approved company accounts only.
Please sign in with your authorized @asia-pp.com account and confirm your account is active.

2) Not receiving push notifications
Go to iPhone Settings > Notifications > Asia Analyst, then enable Alerts, Sounds, and Badges.

3) Data not syncing across devices
Check your internet connection, confirm iCloud is available, and reopen the app.

4) Face ID / Touch ID quick unlock not working
Make sure Face ID/Touch ID is enabled on your device, then re-enable Quick Unlock from the app profile settings.

Legal
Privacy Policy: https://asia-pp.com/privacy
Support Page: https://asia-pp.com/support